Product Returns and Exchanges
Return Policy
Your satisfaction with our product is guaranteed. Our return policy is simple. If for any reason you are dissatisfied with a purchase, we will assist you with a prompt refund, exchange or credit. To return your MaroonHelmet.com on-line purchase, mail it back to us (see our mailing address) and include the reason for your return (improper fit, did not like style, defective, wrong products, etc.). Please allow 14 business days for your return to be credited or an exchange made. Please reference your order number with any enclosed correspondence.
Return Shipping Charges for Exchanges
If you are exchanging merchandise, you are responsible for the cost of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges.
Returns for a Refund
If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges unless we sent the wrong item or the item is defective. Incorrect Orders: If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us, and you will not be charged for the shipping costs of replacement merchandise.
Credits to your Charge Card
All credits will be placed on the credit card used for the original purchase. Allow 1-2 billing cycles for the credit to appear on your statement.
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